HOME ADVOCATES UNION (HAU)
PRIVACY POLICY
Home Advocates Union (“HAU,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, retain, protect, and disclose personal information when you visit our website, apply for or maintain membership, make a donation, communicate with us, participate in HAU programs, or otherwise interact with HAU.
By using the HAU website or providing information to HAU, you agree to the practices described in this Privacy Policy.
1. Information We May Collect
HAU may collect information that you voluntarily provide, including:
- Name, mailing address, email address, telephone number, and other contact information;
- Membership application and renewal information;
- Donation, payment, and transaction information, excluding full payment-card information where payments are handled by a third-party processor;
- Communications, questions, comments, advocacy requests, survey responses, and correspondence;
- Information you choose to provide regarding homeowner concerns, experiences, public-policy issues, or community advocacy matters;
- Username, password, account information, and preferences for any HAU member platform;
- Event registration and participation information; and
- Any other information you voluntarily submit through HAU forms, email, social-media pages, membership areas, or other communication channels.
When you visit our website, we may automatically collect technical and usage information, such as your device type, browser type, operating system, internet protocol address, approximate location derived from your IP address, pages visited, referral source, date and time of visit, and interactions with our website.
2. Information You Should Not Send Through Ordinary Website Forms or Email
Do not submit Social Security numbers, full bank-account numbers, payment-card numbers, account passwords, medical records, unredacted tax returns, or other highly sensitive information through ordinary contact forms, email, social media, or public member forums.
HAU is not a law firm, does not provide legal representation, and does not require sensitive personal information in order to provide general advocacy, membership, or educational resources. If HAU requests documents for a specific authorized program, HAU will provide instructions regarding the appropriate method for submission.
3. How HAU Uses Information
HAU may use personal information to:
- Process membership applications, renewals, dues, donations, registrations, and authorized transactions;
- Communicate with members, donors, supporters, volunteers, and website visitors;
- Provide membership materials, advocacy updates, event notices, policy alerts, newsletters, and other requested communications;
- Administer HAU programs, services, forums, events, campaigns, and member benefits;
- Respond to questions, requests, complaints, or concerns;
- Protect the security, integrity, and lawful operation of HAU’s website and systems;
- Detect, investigate, and address fraud, misuse, threats, harassment, prohibited conduct, or violations of HAU policies;
- Improve HAU’s website, communications, advocacy efforts, programs, and member experience;
- Comply with legal obligations, enforce HAU agreements, and protect the rights, safety, and property of HAU and others; and
- Advance HAU’s homeowner-advocacy and public-policy mission in a lawful manner.
4. How HAU May Share Information
HAU does not sell personal information for monetary consideration.
HAU may disclose information to:
- Service providers that assist with website hosting, payment processing, communications, email delivery, membership administration, data storage, analytics, security, and event management;
- HAU officers, directors, employees, volunteers, contractors, advisors, and authorized representatives who need the information to perform authorized HAU functions;
- Government agencies, law enforcement, courts, regulators, or other parties when required or permitted by law;
- Other parties when necessary to investigate suspected fraud, threats, harassment, unlawful conduct, or violations of HAU policies;
- Successor organizations or parties involved in a merger, reorganization, dissolution, transfer of assets, or similar organizational transaction; and
- Other parties with your consent or at your direction.
HAU may use aggregated, anonymized, or de-identified information for lawful advocacy, research, reporting, fundraising, education, and operational purposes.
5. Membership, Advocacy, and Public Communications
HAU may communicate with members and supporters about homeowner issues, advocacy campaigns, public-policy developments, legislation, events, educational materials, and organizational activities.
Participation in an HAU campaign, petition, event, forum, or public advocacy effort may make certain information public if you choose to submit it publicly. You are responsible for reviewing the information you submit before posting or sharing it.
6. Cookies and Similar Technologies
HAU and its service providers may use cookies, pixels, web beacons, analytics tools, and similar technologies to operate the website, remember preferences, understand website use, improve functionality, measure communications, and support authorized outreach.
For further information, please review the HAU Cookie Policy.
7. Your Privacy Choices
Subject to applicable law and HAU’s need to retain certain information for legitimate organizational, legal, accounting, security, and compliance purposes, you may request that HAU:
- Confirm whether HAU maintains personal information about you;
- Correct inaccurate personal information;
- Update or delete certain personal information;
- Opt out of nonessential marketing communications;
- Request information regarding HAU’s privacy practices; or
- Exercise other privacy rights available under applicable law.
To make a privacy request, contact HAU at:
Email: [privacy@HAU-domain.org]
Mail: [HAU Mailing Address]
Telephone: [HAU Telephone Number]
HAU may request reasonable information to verify your identity before acting on a request.
8. Communications and Opt-Out
You may opt out of promotional email communications by using the unsubscribe link in an email or contacting HAU directly. Even after opting out of promotional communications, HAU may still send transactional, membership, security, policy, payment, legal, or administrative communications.
9. Data Retention
HAU retains information only as long as reasonably necessary for the purposes described in this Policy, including membership administration, legal compliance, financial recordkeeping, security, dispute resolution, and enforcement of HAU agreements.
10. Security
HAU uses reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, email system, internet transmission, or data-storage system is completely secure. HAU cannot guarantee absolute security of information transmitted to or stored by HAU.
You are responsible for protecting your passwords, account credentials, and devices. Notify HAU promptly if you believe your account or personal information has been compromised.
11. Children’s Privacy
HAU’s website and membership services are intended for adults and are not directed to children under the age of 13. HAU does not knowingly collect personal information from children under 13 without legally required consent.
If you believe a child has provided personal information to HAU, please contact us promptly so that we may take appropriate action.
12. Third-Party Websites and Services
HAU’s website may contain links to third-party websites, platforms, payment processors, social-media pages, or services. HAU is not responsible for the privacy practices, content, security, or policies of third parties. You should review the privacy policies of each third-party service you use.
13. Changes to This Privacy Policy
HAU may revise this Privacy Policy from time to time. The updated version will be posted on the HAU website with a revised effective date. Your continued use of HAU services, membership platforms, or website after an update becomes effective constitutes acceptance of the revised Policy.
14. Contact HAU
For questions about this Privacy Policy or HAU’s privacy practices, contact:
Home Advocates Union
3111 Route 38, Suite 11-199,
Mt. Laurel, New Jersey 08054
Telephone Number: 908-356-0709
Email: help@homeadvocatesunion.org